Post-Development Phase for Software Solutions

• Roll-out Planning and Implementation
• Product Support
  • Technical
  • Application
• New Releases/Enhancements
• Training
• Configuration Management and Version Control
• Help/Support Desk
  • Error reporting/correction
  • Technical alerts/bulletins

Once a software solution has been developed and launched it has to be supported. Initially a product and its developer will be judged on the functionality, design and presentation of the product. In the longer term however, judgement will be made on how well a product is supported and maintained.

Motive staff recognise from experience, the importance of providing a responsive maintenance and support function and therefore can offer this as either a direct or an indirect service to our clients.

For more information on any of the above aspects of software product development, or our other services, please do not hesitate to contact us.